Contact Mizutech support

We offer direct email support to our paid customers (with purchases above $400) according to the support plan included with the purchased license.

You can contact support at any time by email:
Server related:
All others:

24/7 emergency phone support is available only for server users. Request your access number from the support if you don't have it yet or just contact your support representative by IM or email.
For server support we recommend to use tickets.

Remote server support:
For remote support we will need a remote desktop access to your server. Please provide a remote access via the built-in remote desktop service (not via third party applications like VNC or TeamViewer)

Free software:
We cannot guarantee support if you are using one of our free product, however we will seriously consider all feature requests and bug submissions.
You should post all your questions to our voip forum.


Support terms