Compare customized SIP softphone features by license type:
License |
Basic |
Standard |
Advanced |
Gold |
License: |
perpetual |
perpetual |
perpetual |
perpetual |
Max. nr. of users: |
50 |
200 |
unlimited |
unlimited |
Max. cc. calls: |
10 |
50 |
unlimited |
unlimited |
Max. nr. of servers: |
1 |
1 |
1 |
multiple |
White-label/Branding: |
yes |
yes |
yes |
yes |
In/out SIP calls: |
yes |
yes |
yes |
yes |
Basic features (mute, re-invite, etc): |
yes |
yes |
yes |
yes |
Advanced NAT traversal: |
no |
yes |
yes |
yes |
Caller-ID: |
yes |
yes |
yes |
yes |
Chat: |
yes |
yes |
yes |
yes |
Redial: |
yes |
yes |
yes |
yes |
Hold, transfer, forward: |
no |
basic |
full |
full |
Call park and barge-in: |
no |
no |
no |
yes |
3PCC: |
no |
no |
no |
yes |
Conference: |
no |
no |
yes |
yes |
Balance and rating display: |
no |
no |
yes |
yes |
Vocemail (MWI): |
no |
yes |
yes |
yes |
Codec: |
G.711 |
+GSM, Speex |
+G.729, Opus |
+iLBC, G.722 |
Wideband/HD audio: |
no |
no |
yes |
yes |
Video (as-is): |
no |
no |
yes |
yes |
DTMF: |
yes |
yes |
yes |
yes |
Enhanced voice processing: |
no |
no |
yes |
yes |
Voice recording: |
no |
no |
yes |
yes |
Encryption (TLS, SRTP, tunnel): |
no |
no |
yes |
yes |
P2P: |
no |
no |
no |
yes |
Presence: |
no |
basic |
yes |
yes |
File transfer: |
no |
no |
yes |
yes |
BLF: |
no |
no |
yes |
yes |
PUSH: |
no |
no |
yes |
yes |
3GPP (compat, USSD, SMS, etc): |
no |
no |
no |
yes |
Multi-lines: |
no |
yes |
yes |
yes |
Multi-accounts: |
no |
no |
yes |
yes |
Platforms (for the webphone only): |
intranet |
desktop |
desktop,mobile |
desktop,mobile |
Other standard features: |
yes |
yes |
yes |
yes |
Other additional/extra features: |
no |
no |
yes |
yes |
Email support: |
no |
3 req./1 hour |
10 req./5 hours |
20 req./10 hours |
Dev. support: |
no |
no |
1 hour |
4 hours |
Priority support: |
no |
no |
yes |
yes, high |
Upgrades: |
no |
1 year |
2 years |
4 years |
This is not a a list of all supported features, only those affected by the licensing. Other features are listed here.
See the software home page and the documentation for the full list of supported features.
*"Max nr. of users" means different devices where the SDK will be used (usually the number of people using the software)
*"Max cc. calls" means maximum number of simultaneous calls
*"Max nr. of server" means the maximum number of SIP server where the softphone will be used (the Basic/Standard/Advanced come with one preconfiured server while the Gold license allows also unlimited serers as described here)
License:
- Basic: Recommended for company internal usage (Max 50 users, 10 cc calls, basic features, no upgrades)
- Standard: Recommended for small business and startups (Max 200 users, 50 cc calls, standard features, one year support)
- Advanced: Recommended for VoIP service providers or callcenters (Unlimited users and calls, advanced features, two years support)
- Gold: Recommended for Enterprise and major VoIP service providers (Extended priority support, unlimited, all features)
Technical support is also included in the cost as listed above, except for the basic license. The included support is usually enough for our customers, but if required, it can be also extended for a small feee.
All verions comes with perpetual life-time licene.