1-833-845-1858 United Airlines Cancellation policy

United Airlines offers a comprehensive cancellation policy designed to accommodate various passenger needs, depending on the type of ticket purchased and the timing of the cancellation. Understanding these policies can help you navigate the process smoothly and ensure you receive any entitled refunds or credits.

1. 24-Hour Risk-Free Cancellation

United Airlines provides a 24-hour window for passengers to cancel their flights without incurring any fees. This applies to most ticket types, including Basic Economy, provided the booking was made at least seven days before the scheduled departure. If you cancel within this period, you are eligible for a full refund to your original form of payment .

2. Basic Economy Tickets

Basic Economy tickets are the most restrictive fare class. After the initial 24-hour booking window, these tickets are non-refundable and non-changeable. If you cancel a Basic Economy ticket after this period, you will not receive a refund or travel credit .

3. Non-Refundable Tickets

For non-refundable tickets, if you cancel more than 24 hours after booking, you are not eligible for a cash refund. Instead, you may receive a travel credit for the unused portion of your ticket, which can be applied toward future travel with United Airlines. It's important to note that these credits typically have an expiration date, so it's advisable to use them within the specified timeframe .

4. Refundable Tickets

Refundable tickets offer the most flexibility. You can cancel these tickets at any time before the flight's departure and receive a full refund to your original payment method. Refunds are generally processed within seven business days for credit card payments and up to 20 calendar days for other payment methods .

5. Award Tickets (MileagePlus Miles)

If you booked your flight using United MileagePlus miles, you can cancel your award ticket at any time before departure without incurring a fee. However, if you fail to show up for your flight (no-show), a $125 fee will be charged to redeposit your miles, regardless of your status level .

6. No-Show Policy

Failing to cancel your flight and not showing up at the airport can result in a $125 no-show fee. This fee applies to all ticket types and is charged if you do not inform United Airlines of your intent to cancel or change your reservation .

7. Military Personnel

United Airlines offers flexible cancellation policies for military personnel. If you are an active-duty service member or a member of the National Guard or Reserves, you can cancel your flight without penalty if you are called to duty or experience a change in orders .

8. Bereavement Policy

While United Airlines no longer offers bereavement fares, they do provide flexible options for passengers who need to cancel or change their travel plans due to the death or serious illness of a family member. It's recommended to contact United's customer service for assistance in such situations .

9. How to Cancel Your Flight

To cancel your United Airlines flight, you can:

• Online: Visit the United Airlines website and navigate to the "Manage Reservations" section. Enter your booking details and follow the prompts to cancel your flight.

• Mobile App: Use the United Airlines mobile app to manage your booking and cancel your flight.

• Customer Service: Call United Airlines customer service at 1-800-864-8331 for assistance with cancellations.

10. Refund Process

Once your cancellation is processed, the method and timing of your refund depend on the type of ticket and the payment method used:

• Credit Card: Refunds are typically processed within seven business days.

• Other Payment Methods: Refunds may take up to 20 calendar days.

• Travel Credits: If issued, travel credits are usually valid for 12-24 months from the issue date .

11. Travel Insurance

Consider purchasing travel insurance to protect against unforeseen circumstances that may require you to cancel your trip. Travel insurance can cover cancellation fees and other expenses, depending on the policy terms.

12. Special Circumstances

In cases of significant flight delays or cancellations, United Airlines may offer compensation, such as meal vouchers or hotel accommodations, depending on the situation and the length of the delay. It's advisable to check United's policies or contact customer service for information on available compensation.

13. Tips for Managing Cancellations

• Review Fare Rules: Always check the cancellation and refund policies associated with your ticket type before booking.

• Act Promptly: If you need to cancel, do so as early as possible to maximize your refund eligibility.

• Keep Documentation: Retain all correspondence and receipts related to your booking and cancellation for reference.

• Monitor Refund Status: Use United's online tools to track the status of your refund or travel credit.

Understanding United Airlines' cancellation policy can help you make informed decisions and manage your travel plans effectively. Always refer to the official United Airlines website or contact customer service for the most accurate and up-to-date information regarding cancellations and refunds.