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Person calling can't hear me
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9/20/2019 10:45 AM
daniel467io
Joined: 9/20/2019
Posts: 2
Person calling can't hear me
Hello
All good with set up on my LG Android.
Just one thing is that I can hear hear the other person talk but they cant hear me.
I'm sure its a setting!
What should I try? Any ideas?
Thanks Danny
9/20/2019 3:02 PM
SuperUser Account
Joined: 5/9/2008
Posts: 492
Re: Person calling can't hear me
Hi
Please
send a log
about this and we will check it asap.
9/20/2019 3:31 PM
daniel467io
Joined: 9/20/2019
Posts: 2
Re: Person calling can't hear me
I already done that and support said they will check and update the app.
When i said I just need some settings to try they just said to ask in the forum!
9/20/2019 3:51 PM
SuperUser Account
Joined: 5/9/2008
Posts: 492
Re: Person calling can't hear me
In this case you can expect improvements in the upcoming new release.
9/27/2019 8:54 AM
SuperUser Account
Joined: 5/9/2008
Posts: 492
Re: Person calling can't hear me
The problem is simple: your server doesn't send any media (RTP packets).
It seems that you have set the local rtp port to 5060 which is a very bad setting as port 5060 is used for signaling and your server might not send media here.
Otherwise it seems that the app is doing everything correctly.
If not the above is the problem, then you should check your server NAT handling capabilities.
In the upcoming release we plan to add more NAT related improvements to better handle servers with poor NAT capabilities which might also help in your situation.
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