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HomeHomeDiscussionsDiscussionsMizuDroid Andro...MizuDroid Andro...Cannot open audio deviceCannot open audio device
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11/23/2019 4:23 AM
 
I have just setup the Mizudroid to connect to VOIP.ms. On dialing out, it pops an error message of "Cannot open audio device". then when phone call connected, the other party could not hear me, and I could hear my voice echo back. Please help to advise on how to fix it.
 
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11/23/2019 4:57 AM
 
Please upload a log about this and we will check it asap.
 
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11/23/2019 5:30 AM
 
I have enabled log and made a call with the error. How to get the log file to send out?
 
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11/23/2019 8:20 AM
 
This is described at the link in my previous post:
https://www.mizu-voip.com/Support/Wik...
 
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11/25/2019 2:24 AM
 
I have sent in my log. my username is 159613_mobile
 
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11/25/2019 4:56 AM
 
There is no any call attempt in the log what you uploaded.
You should reproduce the problem (make a call in which the app can't open the audio device), hangup the call once this happens and upload the log immediately after the call (restarting the app, clears the old logs)
 
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11/25/2019 11:16 PM
 
I have followed your direction and sent the log file again. The receiving party could hear me talking this time.
 
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11/27/2019 3:11 AM
 
@SuperUser Account, any idea on why I have the "Cannot Open audio device" error based on my new log file sent in?
 
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11/27/2019 3:11 AM
 
once again my userid is 159613_mobile
 
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11/28/2019 8:53 PM
 
@SuperUser Account, any updates on checking my log file?
 
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