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Manage a Conference
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12/22/2016 3:40 PM
Pasquale Piccolo
Joined: 12/14/2016
Posts: 17
Manage a Conference
i have 2 active calls.
1) how can I start a conference between the two calls?
2) if I make a third call, how do I add it to the conference that I created?
3) how can I do to destroy the conference and put the two/three calls in hold?
12/23/2016 11:25 AM
SuperUser Account
Joined: 5/9/2008
Posts: 492
Re: Manage a Conference
1) how can I start a conference between the two calls?
Just call the conference('') without any input parameter. This will create a conference from the exiting calls.
2) if I make a third call, how do I add it to the conference that I created?
conference('thirdnumber')
3) how can I do to destroy the conference and put the two/three calls in hold?
there is no api to destroy the conference, however you can disconnect individual parties
setline(linenumber); //linenumber is the channel you wish to disconnect
hangup();
The same with hold:
setline(linenumber); //linenumber is the channel you wish to put on hold
hold(true);
12/23/2016 11:21 PM
Pasquale Piccolo
Joined: 12/14/2016
Posts: 17
Re: Manage a Conference
thanks for the reply but i have another two questions.
3.1) if I destroy the conference and put the three calls in hold with:
setline(linenumber);
hold(true);
how can I handle calls in hold separately? if i use:
setline(linenumber);
hold(false);
i put again the selected call in the conference?
4) another scenario: i have a existing conference between two calls and i receive a third call. how do I add the third call to the conference that I created.
1/17/2017 11:10 PM
Pasquale Piccolo
Joined: 12/14/2016
Posts: 17
Re: Manage a Conference
any news?
1/18/2017 3:47 AM
SuperUser Account
Joined: 5/9/2008
Posts: 492
Re: Manage a Conference
I don't clearly understand your first question regarding call hold.
Yes, if you call hold(false) then the line will be back in the conference.
Regarding your second question:
You can add the new call into the conference by calling conference('') again so that will put all lines to the conference.
We are going to add some more controls in the upcoming release to be able to manage the conference status of the individual lines
explicitly
.
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