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3/15/2017 9:47 AM
 
awaisoo
10th Level Poster

Joined: 3/13/2017
Posts: 4
Team,

When we try to connect twilio sip trunk with mizu web phone recieves the following 2 exceptions.

WRTC, ERROR, WLIB, Websocket.onclose: 1006; reason: 
ERROR,register failed with reason: WebRTC username is not available 

Please let me know what should i need to do to fix this issue.

Regards
Awais
 
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3/15/2017 3:06 PM
 
SuperUser Account
1st Level Poster

Joined: 5/9/2008
Posts: 488
Hello

Please send us a detailed log to webphone@mizu-voip.com and we will check it asap (send the content of your browser console after a failed attempt)
 
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3/15/2017 3:24 PM
 
awaisoo
10th Level Poster

Joined: 3/13/2017
Posts: 4
Detailed log send on mentioned email address.
 
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