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Webphone RTC Not Connecting
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6/26/2018 6:23 AM
spadekevin
Joined: 6/20/2018
Posts: 1
Webphone RTC Not Connecting
HI,
Can you help me with this error? My web dialer gets stuck at "connecting..." After looking around in the browser console, I found this exception:
exception {code: 1, name: "CONFIGURATION_ERROR", parameter: "uri", value: "@", message: "Invalid value "@" for parameter "uri""}
It seems sip-0.7.8.js does not receive a "uri" because xxx_phone.js is not supplying sip-0.7.8.js with a proper "sip_uri". Because of this, all that sip-0.7.8.js received is a "@" sign, which is being initialized in the phone1.xxx.com iframe.
Any help will be apprecited.
I didn't find the right solution from the Internet.
xxx
Thank you.
6/26/2018 8:49 AM
SuperUser Account
Joined: 5/9/2008
Posts: 495
Re: Webphone RTC Not Connecting
Please send a detailed log about this by email and we will check it,
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