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9/8/2019 8:29 PM
 

I have an on going problem with not receiving incoming calls.  While I am active on the phone, the phone will ring perfectly  but if I let the phone sleep for a few minutes the phone shuts the app down.  I have enabled all power settings to keep it alive along with push witin the app.  In the phone I selected the battery setting to never shut down the app and still it doesn't work.  I am using a huawei nova plus and I believe it has Android 7 installed.  Some help would be much appreciated!
 
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9/8/2019 10:55 PM
 
Hello

With push notifications there is no need for the app to run in the background. The push message about the incoming session should wake it up.
If this doesn't work for you, please send a log and we will check it:
https://www.mizu-voip.com/Support/Wik...


 
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