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HomeHomeDiscussionsDiscussionsMizuDroid Andro...MizuDroid Andro...Problem DTMF during early MediaProblem DTMF during early Media
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1/18/2019 8:22 PM
 
DTMF sending is not occurring during the early media process.

Below is a description of the scenario:

UAC                                                UAS

----------------------------> INVITE (SDP)
<--------------------------- 100 trying
<--------------------------- 183 (SDP)      (Announcement of a media server asking to enter a password)
<--------------------------- 480                (Timing expiration of sending dtmf)

In the version for windows (Pro version) nor is it enabled the option to send dtmf during the process of early media

I have changed all possible options for dtmf in Android Version (RFC 2833 INFO and INBAND) and still the problem persists.

Android Version 2.8.3
Windows Version : MizuPhone Classic Pro








 
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1/20/2019 7:36 AM
 
Hello

Please send your account details which we can use to reproduce this:
SIP server address, username, password, number to call and the password that have to be sent over DTMF and any additional info that we have to know to be able to reproduce the problem.
Please send these by email to webphone@mizu-voip.com.

We will not consume any credit, just have to make 1-2 call attempts to see the exact details and fix the problem.
 
New Post
1/21/2019 7:06 AM
 
SuperUser Account wrote:
Hello

Please send your account details which we can use to reproduce this:
SIP server address, username, password, number to call and the password that have to be sent over DTMF and any additional info that we have to know to be able to reproduce the problem.
Please send these by email to webphone@mizu-voip.com.

We will not consume any credit, just have to make 1-2 call attempts to see the exact details and fix the problem.

Is it possible to send some log or evidence? It's because my environment is inside the laboratory of my company and this laboratory does not have external access. I may even try to check with the IT department but I find it unlikely that they will release this access.
 
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1/21/2019 7:15 AM
 
Yes, please send the logs as described here:
 
New Post
1/21/2019 7:27 AM
 
Uploaded logs

In the description I placed: "Problem DTMF during Early Media"

If it is not enough to verify the problem. I will check with the department of TI of my company the possibility of release of external access.

Best regards








If it is not enough to verify the problem I will check with the department of ti of my company the possibility of release of external access
If it is not enough to verify the problem I will check with the department of ti of my company the possibility of release of external access
If it is not enough to verify the problem I will check with the department of ti of my company the possibility of release of external access
If it is not enough to verify the problem I will check with the department of ti of my company the possibility of release of external access
If it is not enough to verify the problem I will check with the department of ti of my company the possibility of release of external access
 
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1/21/2019 9:06 AM
 
Thank you.
We are going to review this soon and it will be fixed in the upcoming new release if there is any related bug.
 
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