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7/13/2019 11:02 PM
 
Hello!
What is the current status of this issue? It seems that this is not fixed yet. I'm not able to receive incoming calls on non main accounts.
Please let me know. Many thanks!
 
New Post
7/15/2019 7:38 AM
 
We made a lot of changes for the multi account capability, however please note that push is supported only on the main account. You might use the background service listener if you need incoming calls on multiple accounts.
 
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7/16/2019 3:52 AM
 
I have 2 accounts. One of them I want to set as primary account, because that one I want to use for outgoing calls. The other one is for incoming calls. But the second account has no SIP registration when it is not the main account. So I'm not able to receive incoming calls unless I set this as the main account. Is there something I can do or test?

The 'Run in background' setting is set to 'yes - foreground'.

Please let me know. Many thanks!
 
New Post
7/16/2019 7:10 AM
 
Please send a log and we will check it.
 
New Post
7/18/2019 1:02 AM
 
OK, I send the logs. Thanks for the help!
 
New Post
7/27/2019 4:36 PM
 
Did you receive the logs? Please let me know if I can be of any help  
 
New Post
7/28/2019 2:52 PM
 
Please follow point 5 from my above link and it should be clear from there.
 
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