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3/13/2018 2:18 PM
 
We currently are developing a proof of concept application in which we are listing Agents currently in a call and allowing for a web user to click a button to join a call in progress.

Here are the steps we are performing:

1. Establish Audio channel with Five9
a. Set Session Parameters (Five9)
b. Call LoginStation (Five9)
c. Create the webphone and pass info from Five9 (using stationId: xxxxxx) 
d. Call ReconnectStation Method (Five9)

2. Join Call (activated by clicking on "Join Call" button.
a. Call startMonitoring method : (Five9)

Everything appears to be working in terms of Mizu webphone and Five9 interactions with the key exception that no Audio is being heard. (Dialer shows as picked up)

Any ideas?

 
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3/14/2018 3:24 AM
 
Please send a detailed log from the webphone (the content of your browser console) to webphone@mizu-voip.com and we will check it.
 
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