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Webphone and Five9
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3/13/2018 3:18 PM
Ray
Joined: 3/13/2018
Posts: 1
Webphone and Five9
We currently are developing a proof of concept application in which we are listing Agents currently in a call and allowing for a web user to click a button to join a call in progress.
Here are the steps we are performing:
1. Establish Audio channel with Five9
a. Set Session Parameters
(Five9)
b. Call LoginStation
(Five9)
c. Create the webphone and pass info from Five9 (using stationId: xxxxxx)
d. Call ReconnectStation Method (Five9)
2. Join Call (activated by clicking on "Join Call" button.
a. Call startMonitoring method : (Five9)
Everything appears to be working in terms of Mizu webphone and Five9 interactions with the key exception that no Audio is being heard. (Dialer shows as picked up)
Any ideas?
3/14/2018 4:24 AM
SuperUser Account
Joined: 5/9/2008
Posts: 495
Re: Webphone and Five9
Please send a detailed log from the webphone (the content of your browser console) to webphone@mizu-voip.com and we will check it.
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