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9/20/2017 10:57 AM
 
Hello,

I'm testing the WEBRTC-To-SIP Gateway online demo with a 3cx extension.
The extension I used is connected and registered on the webphone.
Then, I tried an audio call to another 3cx extension registered on a 3cx softphone and it works.
But when i try video call between the two endpoints, the caller do not see the remote video and the callee receive a freezed green video.
My question :
What should the right configurations to make video works on both side with 3cx ?

Thanks in advance

I've also tried with Mizu WEBRTC SIP Gateway installed on my computer and SIPjs and I get the same result.
 
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9/20/2017 11:32 AM
 
Hello

Are you trying the video call between two webphone? Or do you use the webphone only one endpoint?

If you use some other software, then make sure that it has H.264 and/or VP8 codec support.

If your WebRTC-SIP gateway is on the public internet, please send a remote access (RDP) to webphone@mizu-voip.com and we will review your configuration.

 
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9/20/2017 12:10 PM
 
Thanks for your answer.

i've sent the RDP via e-mail.

Please let me know when you're done so I can test again.

Regards
 
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9/20/2017 2:34 PM
 
Did you get the RDP by e-mail ?

Thanks
 
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9/20/2017 4:42 PM
 
Yes, of course. We will be able to connect tomorrow.

Please send the answers also for my questions:
-Are you trying the video call between two webphone? Or do you use the webphone only one endpoint?
-If you use some other software, then make sure that it has H.264 and/or VP8 codec support.
 
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