Too low ASR
SIP user cannot be called
How to add an SMS provider?
NATs and firewalls
How calls are processed
Sometimes the voice channel is breaking down. How can I improve the voice quality?
What ports are used in the system?
How to check the call quality on a specific channel?
How can I make test calls?
Mizu Server security
What are the minimal global settings that must be correct on servers?
No voice (caller and called cannot hear each-other)
How to setup a new virtual server instance?
VoIP Encryption
Working with resellers
How to add a new sip enduser?
Basic callcenter tasks
Typical Cisco Config
Running Mizu Server in proxy mode
CLI settings / A and B numbers / Dial plan
How to disable CLI for all outgoing calls
How to add endusers (basic settings)
How to set up the automatic credit recharge?
How to add a new traffic sender?
How to play user credit in IVR
How to restart the server box?
Fax settings
ATA problems
Working with callshops
SIP caller cannot call
How is VAT handled?
Multihomed setup
Short number and internal billing
How to change the database username/password
How to restart the server service
How to add plugins in MManage
Where can I check the logs and traces?
How to redirect or forward sessions to other domains?
Too slow MManage
Working with groups using direct SQL
Ringtone for IVR forwarded calls
Automatic prepaid credit expirity
How are different currencies handled?
Simple prefix rewrite
How to reset a failowered gateway/direction
H323 signaling problems
How the check your ASR (or ACD, SL, CDRC) for the traffic sender “A” in the last week?
MManage cannot connect to the server
How to reenable blacklisted but good numbers
Abbreviations
Delete old database backup
How to treat specific weekends as weekdays?
How to set up holiday billing