Too low ASR
SIP user cannot be called
How to add an SMS provider?
NATs and firewalls
How calls are processed
Sometimes the voice channel is breaking down. How can I improve the voice quality?
What ports are used in the system?
How to check the call quality on a specific channel?
How can I make test calls?
Mizu Server security
What are the minimal global settings that must be correct on servers?
No voice (caller and called cannot hear each-other)
How to setup a new virtual server instance?
How to add a new sip enduser?
VoIP Encryption
Working with resellers
Running Mizu Server in proxy mode
Typical Cisco Config
Basic callcenter tasks
CLI settings / A and B numbers / Dial plan
How to add endusers (basic settings)
How to disable CLI for all outgoing calls
How to set up the automatic credit recharge?
SIP caller cannot call
How to play user credit in IVR
Fax settings
How to add a new traffic sender?
How to restart the server box?
ATA problems
Working with callshops
Multihomed setup
How is VAT handled?
Short number and internal billing
How to change the database username/password
Too slow MManage
How to add plugins in MManage
How to restart the server service
Where can I check the logs and traces?
How to redirect or forward sessions to other domains?
Working with groups using direct SQL
Ringtone for IVR forwarded calls
Automatic prepaid credit expirity
How to reset a failowered gateway/direction
How are different currencies handled?
MManage cannot connect to the server
Simple prefix rewrite
How to reenable blacklisted but good numbers
H323 signaling problems
Abbreviations
How the check your ASR (or ACD, SL, CDRC) for the traffic sender “A” in the last week?
Delete old database backup
How to treat specific weekends as weekdays?
How to set up holiday billing