Too low ASR
SIP user cannot be called
How to add an SMS provider?
NATs and firewalls
How calls are processed
Sometimes the voice channel is breaking down. How can I improve the voice quality?
How to check the call quality on a specific channel?
What ports are used in the system?
How can I make test calls?
Mizu Server security
What are the minimal global settings that must be correct on servers?
No voice (caller and called cannot hear each-other)
How to setup a new virtual server instance?
Working with resellers
How to add a new sip enduser?
Basic callcenter tasks
Running Mizu Server in proxy mode
Typical Cisco Config
CLI settings / A and B numbers / Dial plan
How to add endusers (basic settings)
How to set up the automatic credit recharge?
How to disable CLI for all outgoing calls
How to add a new traffic sender?
How to restart the server box?
Working with callshops
How to play user credit in IVR
SIP caller cannot call
How is VAT handled?
Short number and internal billing
How to change the database username/password
How to add plugins in MManage
How to restart the server service
Too slow MManage
How to redirect or forward sessions to other domains?
Working with groups using direct SQL
Simple prefix rewrite
Where can I check the logs and traces?
Ringtone for IVR forwarded calls
How to reset a failowered gateway/direction
Automatic prepaid credit expirity
MManage cannot connect to the server
How are different currencies handled?
H323 signaling problems
How to reenable blacklisted but good numbers
How the check your ASR (or ACD, SL, CDRC) for the traffic sender “A” in the last week?
How to treat specific weekends as weekdays?
How to set up holiday billing
Delete old database backup