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At this moment there are only a few post in the forums but we have to start somewhere. The reason is that most of our customer are VoIP service providers and we provide direct support usually by email. With our new Webphone, Softphone and Android SIP clients targeting retail customers we hope that more and more of you will visit our forums and we can build a valuable information center here. Feel free to ask anything related to our solutions. We will check the posts at least once per week if nobody else will respond before. Thank you for posting in the forum!

 Softphone, webphone and VoIP server Forum Minimize
HomeHomeDiscussionsDiscussionsMizu WebphoneMizu WebphoneThe webphone does not get the callThe webphone does not get the call
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8/17/2010 12:49 PM
 

When I try to call using Mizutech web phone, it connects me perfectly to the destination phone

However, when I call from outside to Mizutech web phone, the call does not reach the Mizutech web phone.  It hapends in 2 out of 6 places in which I have tested the softphone. So it seems that the problem is due to phone settings due to NAT/firewall. Can somebody recommend me phone settings?

 
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HomeHomeDiscussionsDiscussionsMizu WebphoneMizu WebphoneThe webphone does not get the callThe webphone does not get the call