How to setup a new virtual server instance?
Basic callcenter tasks
Typical Cisco Config
Working with resellers
CLI settings / A and B numbers / Dial plan
How to add a new sip enduser?
Running Mizu Server in proxy mode
No voice (caller and called cannot hear each-other)
VoIP Encryption
How can I make test calls?
What are the minimal global settings that must be correct on servers?
Mizu Server security
Too low ASR
How to check the call quality on a specific channel?
How calls are processed
NATs and firewalls
How to add an SMS provider?
How to add endusers (basic settings)
SIP user cannot be called
Sometimes the voice channel is breaking down. How can I improve the voice quality?
SIP caller cannot call
How to add a new traffic sender?
ATA problems
What ports are used in the system?
How to set up the automatic credit recharge?
Multihomed setup
How to play user credit in IVR
Working with groups using direct SQL
Working with callshops
How to change the database username/password
Fax settings
How to restart the server box?
Short number and internal billing
How to add plugins in MManage
How to redirect or forward sessions to other domains?
How is VAT handled?
How to disable CLI for all outgoing calls
Simple prefix rewrite
Ringtone for IVR forwarded calls
How to reset a failowered gateway/direction
H323 signaling problems
How are different currencies handled?
Where can I check the logs and traces?
MManage cannot connect to the server
Too slow MManage
How to restart the server service
Abbreviations
How to set up holiday billing
How the check your ASR (or ACD, SL, CDRC) for the traffic sender “A” in the last week?
Automatic prepaid credit expirity
How to reenable blacklisted but good numbers
How to treat specific weekends as weekdays?
Delete old database backup