Too low ASR
SIP user cannot be called
How to add an SMS provider?
How calls are processed
NATs and firewalls
What ports are used in the system?
Sometimes the voice channel is breaking down. How can I improve the voice quality?
How to check the call quality on a specific channel?
How can I make test calls?
Mizu Server security
What are the minimal global settings that must be correct on servers?
No voice (caller and called cannot hear each-other)
How to setup a new virtual server instance?
How to add a new sip enduser?
Working with resellers
VoIP Encryption
Running Mizu Server in proxy mode
Typical Cisco Config
Basic callcenter tasks
CLI settings / A and B numbers / Dial plan
How to add endusers (basic settings)
How to disable CLI for all outgoing calls
SIP caller cannot call
Fax settings
How to set up the automatic credit recharge?
How to play user credit in IVR
ATA problems
How to add a new traffic sender?
How to restart the server box?
Working with callshops
Multihomed setup
Short number and internal billing
How to change the database username/password
How is VAT handled?
Too slow MManage
How to add plugins in MManage
How to restart the server service
Where can I check the logs and traces?
How to redirect or forward sessions to other domains?
MManage cannot connect to the server
Working with groups using direct SQL
Ringtone for IVR forwarded calls
How to reset a failowered gateway/direction
Automatic prepaid credit expirity
How are different currencies handled?
How to reenable blacklisted but good numbers
Simple prefix rewrite
H323 signaling problems
Abbreviations
Delete old database backup
How to set up holiday billing
How the check your ASR (or ACD, SL, CDRC) for the traffic sender “A” in the last week?
How to treat specific weekends as weekdays?